Privacy Statement

Last updated: June 26, 2013

Welcome to this Armed Forces Communications, Inc. (“AFC”) website (“the Site”). The Site is owned and operated by AFC d/b/a Refuel Agency, or on its behalf, or its affiliates or subsidiaries. For purposes of this privacy statement (“Statement”), AFC’s affiliates and subsidiaries are all part of AFC. Please take the time to read and understand this Statement. It explains our online information collection and use practices and the choices you can make about the way we use and share such information. Also note that this Statement only applies to our online collection and use practices and may be different from our offline collection practices (for example, information we collect without the use of the internet at one of our promotional events.)

NOTE WELL: By visiting and using the Site, you agree that your use of our Site, and any dispute over our online privacy practices, is governed by this Statement and our Terms of Service. Because the internet is an evolving medium, we may need to change our Statement at some point in the future, in which case we’ll post the revised Statement on this Site and update the “Last Updated” date to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Statement as modified.

Information We Collect.

Although we primarily collect information from you when you register with the Site, we may collect information about you through a variety of other ways, such as participation in surveys, forums and visitor services or the like or from documents that you submit to us, transactions in which you may engage with us or our affiliated companies, via phone (“smartphones” or otherwise), through other modes of communication or through visits that you may make to the Site. This Statement applies to all personally identifiable information that we collect and maintain about our users, including any contact information (such as your name, address and telephone numbers) or identifying information (such as your birthday) (together “Personal Information”).

You may view or change your Personal Information at any time. For instructions on how you can access the Personal Information that we have collected about you online, or to view, correct or change your Personal Information, please contact us. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

We also may collect certain non-Personal Information (i.e. generic information that does not identify you personally) when you visit any of the areas of the Site such as the type of browser you are using (e.g., Chrome, Safari or Internet Explorer), the type of operating system you are using, (e.g., Windows, Google or Mac OS), the IP address you are using to connect to the Site and the domain name of your Internet service provider (e.g., your cable company or Verizon FiOS).

Information You Post to Blogs and Other Site Areas.

Please keep in mind that whenever you voluntarily make your Personal Information or other information available for viewing by third parties online – for example on blogs, discussion forums, or other community posting or social networking areas of our Site – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

How We Use Your Personal Information.

The Site uses your Personal Information to provide you with products, services or information that you have requested, to respond to inquiries and to get in touch with you when necessary. In addition, we may send to you an e-mail offering products or services which we think you may be interested in or to ask you to participate in a survey or other activity.

How We Share Your Personal Information.

We will not share the Personal Information that you provide to us with any third parties except, (a) as may be required by law or as we think necessary to protect our company or others from injury (such as in response to a court order or in response to a law enforcement agency request or when we believe that someone is causing (or about to cause) injury to or interference with the rights or property of another); or (b) with other persons or companies with whom we contract to carry out internal site operations or our business activities (for example, having a third party mailing service send you promotional material that you have requested); and/or (e) if we opt to notify you when we make material changes to our terms and conditions or this Statement. We do not consider any companies that are our affiliates, subsidiaries or within our “family” of companies to be third parties for purposes of this Statement. Therefore, we may also share Personal Information provided online with companies affiliated with or owned directly or indirectly by AFC. Any of these companies may use and further share this information in the same ways we do. However, if we do pass on Personal Information to such companies, we require that they protect that information in a manner that is consistent with this Statement and your expressed preferences. If you no longer wish for AFC or a family company to continue using the Personal Information you provided, to send you emails or text messages, or if you want us to stop sharing your Personal Information among our family of companies, please contact us.

Use and Disclosure of Anonymous Information.

Sometimes we use the non-Personal Information that we collect to improve the look and content of the Site and visitor experience. We also may use this information in the aggregate to analyze how the Site is used, as well as to offer you products, programs or services.

Collection of Information by Others.

The Site may contain links to other websites, including links that are placed there by us, such as third-party newspapers or text hyperlinks. Please be aware that we are not responsible for the privacy practices of any other website. We encourage all users of the Site to be aware of when they leave the Site, and to read the privacy policies of each and every website that collects Personal Information. This Statement applies solely to information collected by the Site through the Site. We have no control over the use of this information by these companies.


We may use and install “cookies” throughout the Site to enhance user experience (for example, to save you time, to aid in our analysis of the Site, or improving its content.) Cookies are text files placed on your hard disk by our web server to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other Personal Information unless you choose to provide this information to us. However, once you choose to provide the Personal Information, this information may be linked to the data stored in the cookie. Cookies are use, for example, to recognize you by name when you return to the Site, or to offer you products, programs or services. Although you can opt to have your browser reject cookies, your user experience on the Site may be affected, for example, you may need to re-register with us every time you visit the Site in order to participate in certain features or activities. Cookies cannot be used to run programs or deliver viruses to your computer.

Clickstream Data.

“Clickstream Data” is the trail of electronic information is left at each website you may visit and can be collected and stored by a web site’s server. Clickstream Data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Site. We may use Clickstream Data as a form of non-Personal Information to anonymously determine how much time visitors spend on each page of the Site, how they navigate throughout the Site and how we may improve our web pages to enhance visitor experience. The collection and use of Clickstream Data will only be used to improve the Site, will be anonymous and aggregated and will not be transferred to third parties except in the same manner provided in this Privacy Statement in connection with Personal Information.

Supplementing Information.

Sometimes we may supplement information you give us with information from other sources, such as for validating or confirming your address. This means that information that we obtain through the Site may be combined with and used with information obtained through offline and/or online sources.

International Users.

This Privacy Statement is intended to cover collection of information on the Site from residents of the United States. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored, or processed in the United States. The data protection and other laws of the United States might not be as comprehensive as those in your country. By accessing or using the Site, or by providing any of your information to us through the Site, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Statement.

Transfer of Business Assets.

The Personal Information you provide is considered a company asset and may be included among transferred assets if AFC or any or all of its affiliates or subsidiaries or affiliates or any of our assets are ever acquired by a third party.

Changes to this Statement.

Because our business needs may change over time, we reserve the right, at our discretion, to change, modify, add, or remove portions from this Statement at any time. If at any time in the future we plan to use your Personal Information in a way that differs from this Statement, we will revise this Statement as appropriate. Your continued use of the Site following the posting of any changes to this Statement means you accept such changes. This Statement is effective as of the date set forth in the “Last Updated” field.

How to Contact Us.

If you have any questions or concerns about this Privacy Statement you may contact us or write to the following address:

Armed Forces Communications d/b/a Refuel Agency
151 W. 26th Street, 12th Floor
New York, NY 10001
Attn: Privacy
Telephone: (646) 571-2600
Facsimile: (646) 571-2601